AAMCO Pensacola, FL
5655 N. Davis Highway Pensacola FL 32503
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5655 N. Davis Highway Pensacola FL 32503
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My family and I were stuck 1500 miles from home with a transmission problem. Every other place I called in town wouldnt even look at my truck for at least a week. They got me in first thing Monday morning. The Manager I worked with, Errol, really cared about our situation and did everything he could to get us back on the road as soon as possible. Best experience I have ever had working with an auto shop. Thank you
Excellent workmanship, quick turn around and reasonably priced. Helpful staff and stand behind their work. If there is an issue, they are helpful to correct any issue and stand behind their warranty and work.
I don't normally write Google reviews but I wanted to do one for these guys because I could not recommend them enough! I had a transmission malfunction warning come up in my car after changing out a dead battery. I made an appointment over the weekend on their website and was able to bring my car in as early as Monday morning. They communicated to me a couple hour wait to diagnose the issue, but within literally 35-40 minutes they came back to me to tell me that I simply had a glitch within my system and that they had already taken care of the issue. They even did this for me free of charge! Now my car is running as it should. Thanks for taking care of my car so promptly, I will absolutely recommend anyone I know having any transmission issues or concerns to come here
I have used AAmco many times in other States, so I have had good results, and I chose to drive to Pensacola FL to have Maggie, my F-150's transmission serviced. I had made an appointment the day prior to my getting serviced. The Manager Earl, got me started right away. I described what was happening with Maggie's shifting issue. Robbie then picked up the key, and took her for a test drive on the surface streets, and then on the Interstate. He reported back to Earl how he attempted to duplicate my description of the issue. He could find no big issues, to which I was pleased to hear! Robbie pulled Maggie into the service bay, and Earl began explaining what he thought might be the correction needed. A change of fluid plus a new filter and complete check over. I said let's do it! Earl explained the service would take about 2.5- 3 hrs. Earl offered me coffee or water while I waited. During my wait the phone was ringing off the desk. I could that to be a good sign; others must have a good feeling about my choices. While waiting, I heard The so with other customers. I fully believe this man Earl; provided one the best possible talents, for excellent customer service that I have witnessed. He was kind, respectful, and provided the Best explanations for their problems given. Earl treated each and every caller as family. All the employees conducted themselves in the same manner. I know this is a long review, however I believe one should let others know about the EXCELLENT customer service the Manager, and the employees provide to a man they never met beforehand. Yes it was a trip from Foley to the shop, but in my estimation it was worth the trip! The shop is at 5655 N Davis Hwy, Pensacola, FL 32503,near the Pensacola international Airport. I don't think you will be disappointed, I was not, and I am picky about who touches my Maggie!
This place is the place you need to go when something is wrong with your car. Quick service, understanding manager and staff, and very communicative about your vehicle with timelines and what's wrong with it. I cannot recommend this place more. It is the cornerstone of what every auto shop should aspire to be.
